doxo

doxo is a financial technology company founded in 2008 in Seattle, Washington. The company was created to address a simple but pervasive issue: the need for a unified, secure, and efficient way for consumers to pay their bills. Since its inception, it has revolutionized the bill payment experience by enabling consumers to organize and pay any household bill from any device through a standard and secure checkout process. Over the years, it has assisted more than ten million people in paying their bills safely, reducing unnecessary costs, and enhancing their financial well-being. The privately funded company also serves an increasing number of billers and financial technology providers.

​

Background and Vision

The foundation of it was built on the vision of simplifying bill payments for consumers across the United States. The founders, Mark Goris, Roger Parks, and Steve Shivers, believed that there should be a single, easy way to pay all bills securely, regardless of the type of bill or the payment method. This vision led to the creation of doxo, which offers a single login and a standard checkout process for paying over 120,000 billers across the country. This approach ensures that consumers never need to share sensitive payment information with individual billers, providing an extra layer of security and convenience.

​

Serving Consumers

For consumers, it offers a fast, secure, and straightforward way to manage and pay bills online. By linking a bank account, consumers can make payments without delivery fees. Additionally, doxoPLUS, a subscription service, provides consumers with enhanced financial protections, including credit score monitoring, identity theft protection of up to $1 million, and tools to help avoid overdraft and late fees. Through doxoINSIGHTS, consumers also gain greater transparency into the bill-pay market, allowing them to compare costs of bills across different locations in the country.

​

Supporting Billers

Billers benefit from it's platform by integrating seamlessly into the network, which allows them to collect online and mobile payments efficiently. It's network-driven approach offers billers various advantages, including lower costs and access to innovative features that are not available through traditional bill-pay vendors. This integration helps billers enhance their service offerings while reducing operational complexities.

​

Partnering with Fintech

doxo’s fintech partners have access to a comprehensive suite of bill pay tools and other financial innovations. These tools are available to consumers in 97 percent of U.S. zip codes, enabling them to pay over 120,000 billers from more than 5,000 financial institutions across 45 service categories. This extensive reach and functionality make it a valuable partner for fintech companies looking to offer robust bill payment solutions to their customers.

​

Company Culture and Employees

As an equal-opportunity employer, it fosters a creative and dynamic work environment. The company’s team, based in Bellevue, Washington, is passionate about building cutting-edge fintech tools that enhance the bill pay experience. It's commitment to its employees is reflected in the numerous accolades it has received from organizations such as Built In, Comparably, and Great Place to Work, which consistently recognize it as an employer of choice in the Seattle metropolitan area and beyond.

​

Investor Relations

doxo presents a unique investment opportunity in a market that accounts for over $4.4 trillion in U.S. household spending. Investors, including Bezos Expeditions, Jackson Square Ventures, Sigma Partners, and Mohr Davidow Ventures, have supported it in its mission to become America’s leading bill pay network. Deloitte has acknowledged it's growth, listing the company among North America’s fastest-growing companies. To date, it has raised over $40 million in funding, further solidifying its position in the fintech industry.

​

History and Growth

It was founded by Mark Goris, Roger Parks, and Steve Shivers, who brought decades of experience in financial technology and consumer software to the company together. Their collective expertise and commitment to providing a secure, unified bill payment solution laid the groundwork for it's success. Over the past decade and a half, the company has grown consistently, driven by increasing consumer and biller demand for online and mobile bill payment solutions. Today, it boasts a proprietary directory of over 120,000 billers, making it the largest of its kind in the United States.

​

Awards and Recognition

Since its launch, doxo has garnered significant recognition for its innovative approach and positive workplace culture. The company’s accolades include:

​

• Forrester Hot Insurance Tech Company to Watch (2010)

• Red Herring Top 100 (2011)

• AlwaysOn OnDemand 100 Top Companies to Watch (2011)

• American Business Stevie Awards New Financial Services Product of the Year - Gold (2011)

• American Business Stevie Awards Most Innovative Tech Company of the Year - Silver (2012)

• PCMag Best Free Billing and Finance App (2013)

• Webby Award Best Mobile Productivity App (2014)

• Seattle Business's 100 Best Companies to Work For (2014)

• American Business Stevie Awards New Consumer Services Product of the Year - Bronze (2014)

• Red Herring Top 100 (2017)

• American Business Stevie Awards Computer Services Company of the Year - Gold (2018)

• Seattle Business's Tech Impact Awards, Mobile Category - Gold (2019)

• American Business Stevie Awards Computer Services Company of the Year - Bronze (2019)

• Built In Best Places to Work in Seattle (2020)

• Inc. 5000 #1,402 (2021)

• Comparably Best Places to Work in Seattle (2021)

• Built In Best Places to Work in Seattle (2021)

• Deloitte Technology Fast 500 (2021)

• Built In Best Places to Work in Seattle (2022)

• Great Place To Work Certified (2023)

• Built In Best Places to Work in Seattle (2023)

• Great Place To Work Certified (2024)

• Built In Best Places to Work in Seattle (2024

 

doxo’s journey from its founding in 2008 to its current position as a leader in the fintech industry reflects the company’s commitment to innovation, security, and customer satisfaction. By simplifying the bill payment process and providing robust tools for consumers, billers, and fintech partners, it has established itself as a critical player in the financial technology space. With continued growth, a strong company culture, and ongoing recognition, it is poised to lead the future of bill payments in the United States and beyond.